Technology has always enabled innovation, but this year’s NRF Big Show has demonstrated a new AI native consumer that will reshape the retail industry from the inside out. With over 40,000 attendees, 6,500 brands, 185 sessions and 100 countries, NRF…
For the last decade, the mantra in Consumer Goods (CG) has been unbundling—specialized D2C brands offering single products, leading to a sprawling landscape of niche subscriptions and scattered solutions. The result? Consumer and executive fatigue. Consumers are overwhelmed by managing…
In a market saturated with ads and empty promises, the old strategies of driving customer consideration and increased spend are failing. Consumers are exhausted by jargon and skeptical of claims. They don’t just want to be told your product is better; they…
New York City often feels like the center of the professional universe, but rarely does it feel as genuinely connected as it did last night at The Madison Lounge. As an active participant and board member of the Retail Tech Media Nexus…
For decades, executive leadership was based on pattern recognition. Leaders excelled by observing predictable cycles—market downturns, product lifecycles, and established geopolitical norms—and applying proven playbooks. Today, that model is obsolete. The modern executive faces a barrage of never-before-seen challenges: simultaneous supply…
In the past three years, stability has become a myth. Mass layoffs, industry shutdowns, and the rapid obsolescence of skills due to AI have demonstrated one harsh truth: the corporate safety net has been shredded. The professional landscape is no…
It’s not every day a coffee company finds itself mentioned in the same breath as America’s banking system — but then again, Starbucks isn’t your average coffee company. At the close of fiscal 2024, Starbucks reported a stored-value card liability…
In almost every boardroom, the conversation inevitably turns to AI. But as a leader, I’ve found that the most pressing issues we face in the Retail, Tech and Media industries are far more fundamental. They’re about money, talent, and audience,…
By Dan Macuga The corner office of a media company today is less about managing established empires and more about navigating a sea of technological disruption, shifting consumer behaviors, and an eroding trust landscape. For Executive Leadership in this sector,…
There’s a funny thing about the cash register. It’s supposed to be the most boring part of retail—the beep, the swipe, the receipt you’ll lose in ten seconds. But really, it’s the moment of truth. It’s the handshake between a…