Relationships Matter: My Late-Career Revelation on the True Foundation of Success
Life has a way of delivering profound lessons when you least expect them. I recently celebrated my birthday down on Lake Powell – truly one of the most incredible places to escape and recharge. Upon re-entering civilization and regaining service, I was genuinely humbled by the flood of messages, calls, and well wishes that came […]
Relationships Matter: My Late-Career Revelation on the True Foundation of Success
Life has a way of delivering profound lessons when you least expect them. I recently celebrated my birthday down on Lake Powell – truly one of the most incredible places to escape and recharge. Upon re-entering civilization and regaining service, I was genuinely humbled by the flood of messages, calls, and well wishes that came […]
Grocery Shop 2025 Recap
Another year of Groceryshop has wrapped, and once again the event delivered on what makes it a must-attend for the retail and CPG community: cutting-edge insights, high-caliber networking, and the kind of energy that comes from putting thousands of industry leaders under one roof. Themes That Defined the Show This year’s conversations were driven by […]
The Growth Paradox: Unlocking Your Team’s Potential Through Trust and Psychological Safety
In the relentless pursuit of growth, many executive leaders face a subtle, yet powerful, paradox: the very desire to scale can inadvertently lead to micromanagement, stifling the talent brought in to achieve that growth. I’ve been in ongoing discussions with a company recently where this exact challenge surfaced, highlighting a critical lesson for all C-suite […]
Shoptalk Fall 2025 Recap: Session Highlights and Attendee Favorites
Chicago, IL — Shoptalk Fall 2025 once again confirmed its place as a cornerstone gathering for retail, brand, and commerce leaders. While innovation and AI dominated headlines, attendees left talking about something deeper: the alchemy of retail, where creativity, behavioral intelligence, and authenticity converge to shape the future of customer experience. Session Highlights & Attendee […]
The Customer Compass: Navigating the Modern Marketplace Through Agile Strategy
The familiar elements of the business world have given way to a turbulent, unpredictable marketplace. For executive leadership, the notion that customers will simply materialize if you “build it” is now a relic of the past. The reality is that today’s consumers are not waiting; they are actively shaping their own purchasing journeys, scattered across […]
Empathy in Leadership, and Navigating Global Challenges
Leadership Lessons from Mina Haque, CEO of Tony Roma’s When Mohaimina “Mina” Haque joined Tony Roma’s, it was not through the traditional food and beverage path. A Washington, D.C. attorney with experience in corporate law and the Department of Justice’s antitrust division, she first engaged the brand as outside counsel on due diligence. That assignment […]
From Scroll to Sale: Mastering the New Rules of Social Commerce
In an age where a logo change at Cracker Barrel can dominate the news cycle, it’s a fascinating—and sometimes frightening—reminder of how quickly a company can find itself under intense scrutiny in the digital world. Yet, if you look deeper at why that story gained such traction, you realize it’s a symptom of something bigger: […]
Stand Out or Fade Out: Mastering Brand Differentiation in a Noisy Market
In a crowded retail landscape, blending in is no longer an option. Shoppers today have endless alternatives—whether they’re buying a mattress, a meal plan, or the latest apparel. To capture attention and build loyalty, brands must stand out with clarity, authenticity, and consistency. During an RTM Nexus panel, three leaders shared what it really takes […]
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